"Tri-City Plumbing showed up for the installation of a hot water heater, dishwasher, and garbage disposal at our home. Your man was very professional, personable and went the extra mile with cleaning prior to putting in the new appliances," - customer Babbett Dillon.
Our Red Carpet Customer Service Treatment
Every customer is important to us. We focus on providing quality service and products combined with honesty and integrity with a fair price.
Your service experience will include the following features and benefits:
Red Carpet Customer Service Treatment Details
- Reliable scheduling so your time is not wasted.
- Advance notice of plumber dispatch. We will call you to let you know we are on the way so you can meet the plumber at your home at the moment you need to be there.
- Up-front, flat-rate pricing, so you know the price of your job before the work begins.
- Our plumber will actually use a red carpet/sheet to protect your floors and other surfaces.
- A follow-up call to see if you are pleased with the service you received.
- A follow-up Red Carpet Customer Service Treatment survey by mail, with a 10% discount offer, so you can help us provide superior customer service to you and all of our customers in the future.